Customer Engagement

28 03, 2019

How does customer engagement differ from satisfaction?

2019-03-28T10:15:33+01:00

How does customer engagement differ from satisfaction? The words “customer engagement” and “customer satisfaction” are often used interchangeably.  While there’s overlap in their meanings, they aren’t synonymous. Marketing experts often make a common mistake [...]

How does customer engagement differ from satisfaction?2019-03-28T10:15:33+01:00
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