Why Outsource Software Development? Software development can be a major challenge for many businesses. Regardless of business sizes, the ability to outsource software development is always an option. Software outsourcing takes place when a [...]
The Benefits of Good Quality Data Data is the one of the best resources a business can have. Having good quality data means allows you to get ahead of competitors. There’s little subjectivity when [...]
CX Software Solutions for Retail Retailers around the world are investing more in innovation through technology to help improve the customer experience. Customer experience leaders around the world understand the importance of implementing great [...]
Signs Your Business Needs Custom Software Development Even within the same industries, every organisation is different in its own way and so are its needs. While each option has its own merits, custom software [...]
Key CX Software Integration CX software integration is the groundwork for creating a well-rounded experience for your customers. As discussed in previous blogs, great software is essential for creating a faultless experience for customers. [...]
New ICO Cookies Guidance Published Information Commissioner’s Office (ICO) in the UK have updated their guidance to ensure organisations better understand how the General Data Protection Regulation (GDPR) applies to cookies and similar technologies. [...]
Enhancing CX with Software Being armed with the right software will result in gaining the best overview of your customer base. You’ll not only get the full picture of who your customers are, but [...]
Measuring Customer Experience Customer experience is currently at the forefront of the minds of marketing managers around the world. While customer experience initiatives are becoming more common, measuring it isn’t an easy task. Even [...]
Balancing Automated & Human Customer Service Automation has infiltrated almost every area of the business world in one way or another. Customer service is no exception to this. The introduction of disruptive automation technology [...]
How to Improve the Customer Experience in Banking Customer experience is at the forefront of minds within the world of banking, but why has it become a focus for banks? Competition is heating up [...]
