Introducing DirectAddress DirectAddress is Dataconversion’s newly launched plug-and-play API Eircode & Postcode solution. It easily integrates with data capture forms on your website or CRM using a lightweight plugin, allowing users to quickly capture [...]
What is an API and How Does it Work? As consumers and businesses increasingly incorporate web and mobile apps into their daily routines, businesses are discovering new uses for previously isolated data sources with [...]
Top Data Challenges Currently Facing Businesses Dealing with data in business isn’t short of its challenges. With so many marketing campaigns, customer service and business decisions often being solely based off the organisation’s data, [...]
The Right Way to Deliver Personalisation Today’s brands have access to so much in-depth customer data that personalisation is becoming an expected element of the customer experience. Customers are seeking a personalised experience now [...]
The Benefits of using Eircode for Businesses Eircode as a postcode system was introduced in Ireland in July 2015. Unlike regular postcodes which define a large cluster of properties, Eircodes are unique to every [...]
CX in the Post-COVID-19 World While restrictions are being lifted at a different pace throughout the world, it’s important for businesses to be constantly thinking of new ways to adapt to the changing environment. [...]
Delivering Customer Service During COVID-19 With such uncertainty regarding business operations over 3 months into the coronavirus pandemic in Ireland, customer service agents are still being overwhelmed with large amounts of customer enquiries. This [...]
Preparing for the Phased Reopening of Businesses With the roadmap to re-opening the Irish economy coming into effect, businesses across the country must be prepared for when the restrictions are lifted for their industry. [...]
Customer Engagement During the Coronavirus Pandemic The impact of the Coronavirus has been felt across the entire world over the past number of weeks. While healthcare workers and scientists continue to fight against the [...]
Creating a Data-Driven Culture A data-driven culture embraces the use of data in all aspects of business decision making. Culture isn’t something that can be created overnight regardless of the organisation. A culture where [...]
