Customer Experience

12 12, 2018

Improve Customer Experience Over the Festive Period

2019-02-11T12:57:28+00:00

Improve Customer Experience Over the Festive Period The festive season brings exceptional opportunities for marketers to engage with their customers: rewarding them for their loyalty and creating exceptional experiences. Spend increases significantly over this [...]

Improve Customer Experience Over the Festive Period 2019-02-11T12:57:28+00:00
21 08, 2018

Dataconversion’s guide to implementing a successful customer experience strategy

2019-02-11T15:21:16+00:00

Dataconversions guide to implementing a successful CX strategy As discussed previously (link CX vs CS blog) Customer Experience is one of the biggest buzzwords in business at present. With research suggesting companies that invest [...]

Dataconversion’s guide to implementing a successful customer experience strategy 2019-02-11T15:21:16+00:00
1 08, 2018

Do Customer Loyalty programmes continue to have a demonstrable impact on ROI?

2019-02-11T15:23:07+00:00

Do Customer Loyalty programmes continue to have a demonstrable impact on ROI? As we know retaining customers is far more cost effective than trying to attract new ones. Not that you shouldn’t be actively [...]

Do Customer Loyalty programmes continue to have a demonstrable impact on ROI? 2019-02-11T15:23:07+00:00