Customer Experience

17 05, 2023

Self-Service in Action


Self-service in Action As discussed in our previous blog, the availability of web self-service has many benefits for businesses as well as customers, but it isn’t always obvious which type of self-service is most [...]

Self-Service in Action2023-05-31T14:33:49+01:00
17 05, 2023

The Value of Self-Service


The Value of Customer Self-service Self-service is the approach where users access resources to find solutions on their own, without the need for human assistance. Providing a customer self-service offering is key to empowering [...]

The Value of Self-Service2023-05-17T09:11:21+01:00
26 01, 2022

Monetising Your Mobile App


Monetising Your Mobile App How to monetise your mobile application isn’t always a straightforward decision. The monetisation models you choose are critical to the success of your mobile app. Many factors need to be [...]

Monetising Your Mobile App2022-01-25T17:24:31+01:00
10 06, 2021

Mobile Apps vs Websites


Mobile Apps vs Websites In an ideal scenario, brands would have both a mobile website and mobile app in their marketing arsenal. However, due to lack of resources in place and the cost of [...]

Mobile Apps vs Websites2021-06-09T15:51:15+01:00
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