Project

Connecting Emerald Nursing’s carers and nurses to the right shifts with DirectAddress.

Challenge

As Emerald Nursing expanded its services across Ireland, giving nurses and carers the opportunity to manage their own shifts, coordinating a mobile workforce becomes more complex. With staff operating independently across a wide geographic area, ensuring the right nurse or carer was matched with the right patient, based on proximity proved to be a significant operational hurdle.

Without a reliable geolocation solution, accurately identifying which caregivers were closest to patients became a time-consuming task, often resulting in inefficient travel routes, delayed response times, and underutilised staff.

Nature & scope

Dataconversion’s Eircode solution, DirectAddress, appropriately match nurses and carers with available shifts based on geography and best route.

Emerald Nursing needed a solution that could:

• Provide effective Eircode solution for website shift portal
• Effectively matching of nurses/carers to patient locations
• Offer geographic boundary visualisation, giving administrators the ability to view all staff and patients within specific catchment areas or regions.
• Calculate nurse/carer radial distances from patients – along with preferred routes

DirectAddress was deployed within Emerald Nursing’s systems to address these logistical challenges by introducing smart geolocation capabilities, transforming how the organisation allocates resources and responds to patients’ needs.

Summary

Through the implementation of DirectAddress, Emerald Nursing has significantly streamlined the way it manages its shift-based workforce across Ireland. The solution enables geographic matching of nurses and carers to patient appointments, leading to:

• Reduced administrative workload
• Faster response times for patients
• Optimised travel routes for staff
• Improved workforce utilisation
• Greater visibility into care delivery coverage

 As Emerald Nursing continues to grow, this geolocation foundation ensures scalability, responsiveness  and efficiency at every level of care delivery for patients throughout the country.