Common Reasons for Data Breaches A data breach is a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to, personal data transmitted, stored, or otherwise [...]
Data Cleansing Best Practices Data cleansing is the process of fixing incorrect, incomplete, duplicate or otherwise poor quality data in a data set. Maintaining a clean data set allows organisations to gain more accurate [...]
The Benefits of Cloud-Based Software Solutions As our work habits change and technology improves, many organisations are looking towards cloud computing to make work more accessible and streamlined no matter where in the world [...]
The Challenges of Legacy Systems Many organisations around the world continue to use legacy software to manage data/customer relations and perform basic tasks. The term legacy system refers to a piece of software or [...]
Pros & Cons of Open Source Software Open source software is software that is released under a license in which the copyright holder grants users the rights to use, change and distribute the software [...]
AI Benefits for Small Businesses Artificial Intelligence (AI) is transforming software development in several ways. While AI is still in its infancy regarding mass market availability, with large tech companies heavily investing in their [...]
Self-service in Action As discussed in our previous blog, the availability of web self-service has many benefits for businesses as well as customers, but it isn’t always obvious which type of self-service is most [...]
The Value of Customer Self-service Self-service is the approach where users access resources to find solutions on their own, without the need for human assistance. Providing a customer self-service offering is key to empowering [...]
The Future of Mobile App Development Mobile applications have an undisputed presence in our everyday lives. While the app market has certainly matured, that doesn’t mean that innovation is coming to a halt. Regular [...]
eCommerce Trends in 2023 eCommerce sees constant changes as technology and customer behaviour evolves. 2023 is no exception, meaning we’re likely to see regular improvements and changes to ecommerce across all industries, including both [...]
